PRIVACY POLICY

 

This privacy notice explains how Hair By James looks after personal information you give us or that we learn by having you as a client and the choices you make about marketing communications you agree we may send you. 

 

This notice explains how we do this and tells you about your privacy rights and how the law protects you.

TOPICS:

 

  • What information we collect about you

  • How information about you will be used

  • Marketing

  • Employment

  • How long your information will be kept for

  • Where your information is kept

  • Access to your information and correction

  • Cookies

  • Other websites

  • Changes to our privacy notice

  • How to contact us

WHAT INFORMATION WE COLLECT ABOUT YOU

 

We don't collect information about you when you book an appointment for a service or treatment, visit the salon or barbershop for a service or treatment, to buy a product, whether contact is face to face or over the phone.

 

If we start to do this - this will be amended in this policy and the information you give us may include your name, address, email address, phone number, relevant history which may suggest that a service or treatment should not go ahead or certain products should not be used (eg allergies, pregnancy, skin conditions), payment and transaction information, IP address).

For clients under the age of 16, we would only keep and use their personal information with the consent of a parent, carer or guardian.

HOW INFORMATION ABOUT YOU WILL BE USED

 

In law, we are allowed to use personal information, including sharing it outside the salon/ barbershop, only if we have a proper reason to do so, for example:

  • To fulfil a contract with you ie to provide the service or treatment you have requested and to communicate with you about your appointments

  • When it is in our legitimate interest ie there is a business or commercial reason to do so, unless this is outweighed by your rights or interests

We have rigorous data protection and security policies in place with all our suppliers. We will not share your information with any other third party without your consent except to help prevent fraud, or if required to do so by law.

MARKETING

 

We don't employ any internal/external digital marketing tactic's - if this changes it will be updated in this policy.  

EMPLOYMENT

 

The information we collect about employees, the purposes it is used for and who it will be shared with is set out in our employment contracts and employee handbook.

HOW LONG YOUR INFORMATION WILL BE KEPT FOR

 

(If we adopted obtaining your information) 

Unless you request otherwise, we will keep your information to contact you for a maximum of 1 year from your last visit to the salon/barbershop.

After a year we will delete all your personal information, except for your name, relevant client history (eg allergy test records which we keep for 4 years) and financial transactions (which we are obliged to keep for 6 years).

Information about unsuccessful job applicants will be deleted after four months.

WHERE YOUR INFORMATION IS KEPT

 

Your information would be stored within an encrypted off-site third party data protection source.

ACCESS TO YOUR INFORMATION AND CORRECTION

 

You have the right to request a copy of the personal information that we hold about you. This will normally be free, unless we consider the request to be unfounded or excessive, in which case we may charge a fee to cover our administration costs.

We want to make sure that your personal information is accurate and up-to-date. 

You may ask us to correct or remove information you think is inaccurate.

You have the right to ask us to object to our use of your personal information, or to ask us to delete, remove or stop using your personal information if there is no need for us to keep it.

COOKIES

 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. 

 

This is used to track visitor use of the website and to compile statistical reports on website activity. 

 

For further information visit www.aboutcookies.org or www.allaboutcookies.org

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

CHANGES TO OUR PRIVACY NOTICE

 

We keep our privacy notice under regular review and we will place any updates on this webpage.  This privacy notice was last updated on 14/09/2020.

HOW TO CONTACT US

 

Please contact us if you have any questions about our privacy notice or information we hold about you:

  • Write to us at - 69 Mount Road, Gorton, Manchester, M18 7QT

 

You also have the right to complain to the Information Commissioner’s Office.  Find out on their website how to report a concern:

www.ico.org.uk/concerns/handling